Ep 3: Law Firm Square Miles Ahead of the Trends. Interview with Kate Boguslawska
The Polish Business Podcast
Bill Mair of precisionpresentation.com interviewed Kate for PBLink Stories.
Carter Lemon Camerons have long eschewed a traditional USP in favour of a UCP: a Unique Caring Proposition. The culture of the company is to build a long-term relationship with each customer. All very on-trend. But that practice was established long before Customer Experience was born, and has been responsible for the success of the law firm ever since.
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